Good Samaritan Medical Center is committed to providing the highest quality of care to the patients and families we care for.

If you have concerns about the care you have received at our hospital, we would like to hear about it. Please contact our Quality Resource Department at:

Phone:

Mail: Quality Department, Good Samaritan Medical Center

1309 N Flagler Drive, West Palm Beach, FL 33401

Email: You can submit your comments through our website at:

www.goodsamaritanmc.com and click on the Contact Us icon.

We are always looking for ways to improve the quality of care we provide to our patients. In addition, we would like you to know that you may contact the Joint Commission on Healthcare Accreditation for any concerns you would like to report. You can contact the Joint Commission at the following location:

Email: complaint@jcaho.org

Fax: Office of Quality Monitoring 1-630-792-5636

Mail: Joint Commission on Accreditation of Healthcare Organizations,

Office of Quality Monitoring, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

If you have any questions about how to file your complain, you may contact the Joint Commission toll free at 1-800-994-6610 weekdays from 8:30 a.m. to 5:00 p.m., central standard time.